Razer Insider

Please see our warranty policy for a complete review of our warranty policy.

You are eligible for Limited Warranty support for the following periods of time commencing upon the date of retail purchase of your Product (Warranty Period).

ProductWarranty Period2021 and Older Model Laptops1 yeara2022 and Newer Model Laptops1 yeara2-year limited battery warrantyaRazer Viper Mini Signature Edition3 yearRazer Phone and Phone Accessories1 yearRazer Edge Gaming Handhelds1 yearRazer Mice2 yearsRazer Keyboards and Keypads2 yearsbRazer Huntsman Signature Edition5 yearsRazer Headsets, Earphones and Earbuds2 yearsbRazer Wireless Mouse and Mat Bundles2 yearsbRazer Mouse Mats1 yearcRazer Speaker Systems and Broadcaster Devices1 yearRazer Controllers and Chargers1 yearRazer Routers (except Singtel)1 yearRazer Routers (Singtel)2 yearsRazer Monitors1 yearSmart Watches and Eyewear2 yearsRazer Case Fans2 yearsRazer Liquid Cooling2 yearsRazer Power Supplies5 yearsRazer Fan and RGB Controllers2 yearsRazer Cases1 yearRazer System Accessories1 yearRazer Docks1 yearWearable Air Purifiers1 yearRazer Gaming Accessories1 yearcRazer Rechargeable Batteries for Wireless Devices1 yeardRazer Gaming Chairs3 yearseChair Frame, mechanisms and armrestsUp to 5 yearsMesh backing and seat panUp to 1 yearAll new Products will have the Warranty Periods listed above, subject to applicable local law. Certain "end of life", sell out or discontinued Products may have a shorter Warranty Period; this will be clearly marked at the time of purchase and the given Warranty Period will be stated at that time. Refurbished Products purchased from Razer.com will have the lesser of a 1 year warranty period or the warranty period as stated above. Refurbished products not purchased from Razer.com will have a 90 day warranty period. If you are uncertain whether your Product is eligible for Limited Warranty support, please contact our support team for clarification.

Please note that third-party products may be covered by the product manufacturer's warranty and these warranty terms are exclusively provided by the product manufacturer. Razer does not offer a warranty for third-party products. If you need product or warranty support with your third-party product, please contact the product manufacturer. Please consult the product documentation provided by the product manufacturer for details.

If you are uncertain whether your Product is eligible for Limited Warranty support, please contact our support team for clarification.

[a] If you are a customer outside of the U.S. and have validly purchased a Razer Extended Warranty for your product, the Warranty Period shall be extended for another one (1) year period, to be a total of two (2) years commencing upon the date of retail purchase of your Razer Product. The Razer Extended Warranty does not apply to batteries. Aside from the change to Warranty Period, the Razer Extended Warranty does not alter any other terms and conditions of the Limited Warranty.

[b] Products purchased prior to October 1st, 2018 maintain the original 1 year warranty (keyboards with mechanical switches maintain original 2 year warranty).

[c] Warranty period for Razer Firefly HyperFlux is 2 years.

[d] Products purchased prior to October 1st, 2018 maintain the original 6 month warranty.

[e] Limited Warranty: The Razer Iskur is free from defects in workmanship, materials and construction for three years from the date of purchase. In the event that a defect is found, the manufacturer will either repair or replace the defective item, at its discretion. Exclusions and Limitations: This Limited Warranty does not cover cosmetic damage, minor cosmetic abnormalities and normal wear and tear, including without limitation scratches, dents, discoloration and tears in the head pillow, seat cushion, PU leather, Armrest and stitches of the upholstery.